USEFUL INFORMATION
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| EMERGENCY | 112 |
| Ambulance Civil Guard Civil Protection Police, National Police, Local Fire Brigade, Palma Fire Brigade, rest of Island Gesa Gas Telefonica National Enquiries International Enquiries Citizen Service Mallorca Tourist Board •c/de Constitucio 1, Palma Sea Rescue Telephone disruption Depot for towed away vehicles Dental Emergencies - British Dental Centre Palma Nova Red Cross |
061 062 971 176 417 091 092 080 085 902 500 902 1004 11818 11825 012 971 725 396 900 202 202 1002 971 283 008 629 629 692 971 202 222 |
| GENERAL SERVICES | |
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Electricity Other |
971 272 000 / 971 274 000/ 902 500 902 500 902 1004
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| AIRPORT INFORMATION | |
| Airport Information Airport Parking Customer Services Flight Information Lost Property |
971 789 099 971 789 386 971 789 923 971 789 099 971 789 456 |
| BANKS | |
| Banca March Banco Sabadell Barclays BBVA Citibank Deutsch Bank Lloyds La Caixa |
971 726 547 971 135 162 971 713 003 971 228 070 971 229 232 971 721 847 971 213 790 902 223 223 |
| CHURCHES/PLACES OF WORSHIP (non Spanish) | |
| Anglican Parish of St Philip & St James•Son Armadans, Palma Christian Worship Service•Palma Nova Sunday 10.30 - The Upper Room Joy Ministries•El Toro Salvation Army•Avda Joan Miro 285, 1st Floor, Cala Major Sunday Worship & Sunday School 6pm. Thursday Prayer & Bible Fellowship 8pm. Salvation Army•c/Jardiel Poncela 2, Son Caliu, Palma Nova Thursday - Prayer & Bible Fellowship 11-12.15 Friday - Bible Fellowship, 6pm. Santa Ponça Community Church•Santa Ponça |
971 734 492 657 098 711 669 219 605 971 701 110 971 683 947 971 690 394 |
| CLINICS/HOSPITALS | |
| Clinic Balear Clínica Feminía•Camilo JoséCela, 20 Palma Clinica Juaneda Clìnica Rotger•Santiago Russinyol, 9 Palma Euroclinic Facharztzentrum•c/Porto Pi 8, Palma Facharzt-Zentrum•Santa Ponça Facharzt- Zentrum•Paguera Mallorca General Hospital•Plaça de l'Hospital,3 Palma Manacor Hospital•Ctra. Manacor-Alcúdia, Manacor Physio Balear Policlínica Miramar Son Dureta•Andrea Doria, 55 Palma |
900 720 514 971 452 323 971 731 647 971 448 500 971 720 200 971 707 055 971 695 585 971 685 333 971 212 000 971 847 000 971 689 658 971 767 000 971 175 000 |
| CLUBS in Mallorca | |
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Ciudadanos Europeos•c/San Domingo 11 Palma |
971 715 799 971 670 840 971 130 151 971 294 111 971 735 000 971 694 033 971 677 546 971 233 222 971 402 934 971 632 603 971 672 554 971 232 183 971 403 161/971 682 529 971 681 841 679 445 882 971 403 903 679 445 882 971 701 110 971 703 789/971 403 161 |
| CONSULATES in Mallorca | |
| Austria •c/Sindicat 69, 10, Palma Belgium •Paseo del Borne, 15, Palma Columbia •Avda de la Argentina, 57, Palma Denmark •Unió 2,1r Dominican Republic •Ctra. Arenal-Llucmajor km 21.5, Finland •Unió 2, 1r, pta 8 France •Av. Argentina, 45A, 1r Germany •c/Porto Pi, 8, 3D, Palma Great Britain & Northern Ireland •Pl. Major, 3D, Palma Greece •c/de Santo Domingo, 8, Palma Honduras •c/Bonaire, 12, Palma Iceland •c/Son Toells, 42, Palma Ireland •Sant Miguel, 68A, 8è Italy •Paseo Joan XXC111, 6, entl 2n Luxemburg •c/Joan Cremona, 5, Palma Monaco •Urbanization Son Garrit, s/n Palma Netherlands •Sant Miguel, 36-6è C Norway •Unió 2, 3r, 28 Palma Philippines•c/JosŽ Anselmo ClavŽ, 2, Palma Poland •c/Bartolomé Sureda I, Masserol 4A Palma Sweden •c/Uni—n, 2, Palma Switzerland •Hotel Arabella Sheraton (Son Vida) United Kingdom •Plaza Mayor, 3D, Palma United States •Ed. Winterhur, Paseo Maritimo, Palma Uruguay •Pl. Mayor 1, Palma |
971 728 099 971 724 786 (F) 971 727 857 971 734 743 971 714 097 971 403 707 971 717 274 971 730 301 971 707 737 971 712 445 971 712 221 971 726 783 971 403 307 971 719 244 971 724 214 971 228 141 971 793 449 971 716 493 971 710 809 971 719 953 971 606 465 971 725 492 971 696 751 971 712 445 971 403 707 971 715 569 |
| CREDIT CARD CANCELLATION | |
| Mastercard Visa American Express Caja Madrid Diner´s Club Servi Red (Masterdard, Visa, Visa Electron) |
915 192 100 900 974 445 902 111 135 902 246 810 915 474 000 902 192 100 |
| DENTISTS | |
| British Dental Centre Palma Nova British Dental Centre Sóller Real Dental Palma Portals Dental Practice Portals Nous European Dental Practice Portals Nous European Dental Practice Son Caliu (Mercadona) |
971 683 598 971 632 765 971 713 854 971 677 258 971 677 258 971 681 439 |
| GOVERNMENT OFFICES | |
| City Council •Plaça de Cort, 4, Palma Consell de Mallorca •c/Palau Reial 1, Palma Office for foreigners in the Balearics •c/Tous I Maroto 3, Palma Lost Property ●Plaça de Cort, 4, Palma Municipal Consumer Information |
971 727 744 971 173 500 971 218 100 971 727 744 ext 1104 971 712 748 |
| HELP | |
| Age Concern Alcoholics Anonymous (24 hrs) Mallorca Councelling Service Palma Lost Property Pl.Cort 4, Palma Municipal Consumer Information Animal Care Centro Canino Refuge Palma Protection of Animals |
971 777 179 616 088 883 971 708 150 / 661 080 101 971 727 744 ext 1104 971 712 748 971 297 914 / 699 835 971 470 060 |
| MARINAS | |
| Club de Mar •Muelle de Pelaires, Palma www.clubdemar.com Port de Mallorca •Paseo Marítimo 35, Palma www.portdemallorca.com Club Náutico Santa Ponça •Via de la Cruz 46, Santa Ponça Real Club Náutico •Muelle San Pedro 1, Palma Puerto Portals •Torre Capitanía, s/n, Portals Nous For other smaller marinas please see the LEISURE section |
971 403 611 971 739 030 971 690 311 971 726 848 971 676 300 |
| PHARMACIES | |
| Palma Farmacia Joan March Noguera •Av. Joan Miró, 24 hrs! Calafell Roca • Vía Sindicato La Rambla • La Rambla Alcúdia Pujadas Balaguer • M-Pl. Constitució Andratx Farmacia Mandilego • Pl. Espanya Cala d'Or Garcías Grimalt • Espalmador Cala Rajada Farmacia Antonia Sirer • Av. Mediterráneo Deiá Paredes Manzanares •c/Arxiduc L. Salvador Inca J Nadal Reus •Gran Vía Colom Portals Nous Farmacia Muret Mayoral •Ctra. Port Port de Pollença F Colón Bauzá •Joan XXIII |
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| SCHOOLS | |
| International Schools Academy (British) • c/ Son Ametier Vell, 16. Marratxi Bellver International College (British) • c/ Josep C. Ferrer 5 Queen's College (British) • c/ Juan de Saridakis, 64 Colegio Frances de Palma (French)•c/Salut, 4 Centro Internacional de Educación•Camino Son Xigala Baleares International School•Cabo Mateu Coch, 17 San Agustin Language Schools Dialog • c/ Velasquez, 2 Inlingua • c/ 31 de Deciembre, 7 Spanish Private Schools San Cayetano•Av. Picasso, 21 La Salle•Cami de Son Rapinya Luis Vives•Sant Joan de la Salle, 5 |
971 605 008 971 401 679 971 401 011 971 458 577 971 792 427 971 403 161 971 719 994 971 293 422 971 736 993 971 793 500 971 290 150 |
| THEATERS | |
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Auditorium de Palma Mallorca • Paseo Maritimo, Palma Teatro Municipal de Inca • c/d'es Teatre, 8, Inca Teatro Municipal de Manacor • Av. del Parc s/n, Manacor |
971 735 328 971 248 400 971 725 548 971 880 150 971 554 549 |
| Tourist Offices | |
| Mallorca Tourist Board • c/ de Constitucio, 1 - Palma 07001 Palma • c/ de Santo Domingo, 11 Parc de les Estacions Plaça de la Reina, 2 Palma Nova • Passeig de la Mar 13, Calvia 07181 Port d'Alcudia • Ctra. Artá, 68 - Alcudia 07410 Port de Pollença • c/ de les Monges, 9 - Pollença 07470 Sóller • Pl. de Sa Contitució, 1 - Sóller 07100 |
971 725 396 |
| TRANSPORTATION | |
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Airlines |
971 789 572 971 116 402 902 111 333 971 453 112 902 999 262 971 789 440 971 204 557 971 454 505 912 789 580 971 717 974 971 492 553 971 789 491 971 116 402 971 789 133 902 220 101 971 787 950 971 789 157 971 789 910 901 116 402 971 120 449 971 789 976 971 789 425 |
| Car Rental | |
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Arash Rent a Car Portals Nous www.globared.com/arash Pepe Car www.pepecar.com |
971 675 490 971 730 720 971 131 731 902 104 103 971 674 870 971 693 441 971 789 670 971 692 985 807 414 243 |
| Ferries | |
| Balearia (Ibiza, Denia) www.balearia.com Cape Balear Cala Ratjada-Menorca Eurolínies Marítimes Flebesa Palma-Ibiza-Denia Iscomar www.iscomar.com Medmar Company Palma-Sete,France, www.medmarnavi.it Transmediterránea www.tranmediterranea.es Barcelona, Valencia, Ibiza, Eivissa, Menorca |
902 405 360 902 100 444 902 160 180 971 546 454 971 229 101 39 815 513 352 902 454 645 |
| Public Transport | |
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Trains Buses |
971 649 034 |
| Taxis | |
| Palma Alcudia Andratx Calvia Cala d'Or/Santanyi Cala Rajada Inca Llucmajor Manacor Palma Nova Paguera S'Arenal Pollença Sóller |
971 401 414 971 547 292 971 136 398 971 680 970 971 657 058 971 819 090 971 881 020 971 440 212 971 551 888 971 680 970 971 680 970 971 440 212 971 533 272 971 630 571 |
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Banks Currency
There are two official languages here on the Island: Castellano or Castilian which is the most common language spoken in mainland Spain, and Catalan or Mallorquin which is the language of the local people. Most islanders are at least bilingual. With the well-established tourist industry here in the Balearics both English and German are also spoken in many bars, restaurants and shops. |
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| Markets (See MALLORCA - the specific towns/locations for smaller markets) 09:00 - 14:00 Calvia, Manacor S'Arenal, Alcudia, Arta, Santa Margalida Andratx, Llucmajor, Puerto Pollensa, Sineu Can Pastilla, S'Arenal, Inca, Consell Binissalem, Algaida, Ca'n Picafort Esporles, Palma, Cala Ratjada, Soller Santa Maria, Alcudia, Valldemosa, Pollensa, Porto Cristo Flea Markets Magaluf (exit Cala Figuera), Palma (Av. Gabriel Alomar i Villalonga) Consell (town exit), Inca (town center) |
Monday Tuesday Wednesday Thursday Friday Saturday Sunday Saturday Sunday |
| Measurements | |
| The metric system is used for all units of weight, measurement and distance. Clothing Conversion Chart Ladies Clothing Ladies Shoes UK 10 12 14 16 18 UK 3 4 5 6 7 8 EU 40 42 44 46 48 EU 35 36 37 38 39/40 41 Mens Shirts UK 14 141/2 15 151/2 16 161/2 EU 36 37 38 39 40 42 Children's Clothing Height (cm) 98 106 110 116 122 128 140 152 160 Age 3 4 5 6 7 8 9/10 11/12 13/14 Children's Shoes UK 5 6 7 8 9 10 11 12 1 2 3 4 EU 20 21 22 23 24 25 27 28 30 32 34 36 |
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National Holidays
Fiestas and holidays are synonymous with Spain. The below list outlines the official holidays of Spain, but each village and town has it's own patron saint and celebrates their own saints days with differing degrees of enthusiasm. See the location overview for individual Village Saints Days in Mallorca. |
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| January 1 January 6 Mar/April May 1 August 15 October 12 November 1 December 6 December 8 December 25 December 26 |
New Year's Day Epiphany/Three Kings Good Friday, Easter Monday Labour Day Assumption of the Virgin Virgen del Pilar, Patron Saint of Spain All Saint's Day Constitution Day Feast of the Immaculate Conception Christmas Day St Stephen?s Day |
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Opening Hours Large department stores, supermarkets and shops in tourist resorts generally open all day Monday-Saturday, from 10:00 to 22:00, especially around the main summer months. Other shops, and offices in general will run from around 09:00 through to 20:00, with a lunch break from 14:00-17:00. Banks in general open from 08:30 to 14:00. Bars, pubs and clubs are usually open almost all week until 03:00 or 04:00, and at weekends often until 06:00! Personal Safety Mallorca is still one of the safest areas in Europe, with little major crime reported on an annual basis. One of the contributing reasons is the strong presence of police on the Island, particularly when the King of Spain or his family are in residence. That said, petty crime is inevitable due to the obvious wealth on the Island, particularly from immigrants in the form of pickpockets and handbag snatchers. To help prevent crime we recommend the following: • do not carry more cash than you need • do not leave valuables unattended • avoid walking alone in dark alleys at night • beware of pickpockets in markets, tourist attractions, crowded places and supermarket car parks • Dial 112 if in need of help or to report any suspicious occurrence Should you be the victim of petty crime you must report it to your local police station. They will complete a "Denuncia" Form in order for you to make a claim against your insurance Post Post offices are generally open Monday-Friday, 09:00 - 14:00, but some also open in the afternoon and on Saturday morning. The main post office can be found in Palma just off the Borne (down from the main McDonalds) at c/ de Constitució, 5 and is open Monday-Friday 08:30 - 20:30 and Saturday 09:00 - 14:00. Postage prices Spain: 20g = €0,26 50g = €0,39 100g = €1,37 Europe: 20g = €0,51 50g = €1,16 100g = €1,37 Public Transport Trains - The main railway line connects Palma to Inca and Sa Pobla, with stops at Santa Maria, Consell/Alaró, Binissalem and Muro. There are regular trains throughout the day, taking 35 minutes to Inca and 55 minutes to Sa Pobla, call 971 752245 for further information. Five trains a day leave from Palma for Sóller, beginning at 08:00 and with a connecting tram to Port de Sóller (Tel. 971 752051). Both railway stations are found close to each other beside the Plaça d'Espanya. Buses - There is a comprehensive network of buses linking Mallorca's main towns, villages and beaches with Palma . The main bus stop in Palma can be found behind the Plaça d'Espanya at the Eusebi Estada Bus Station. (Tel. 971 431024). Boat Trips - In summer there are regular boat tours around Palma Bay and excursions from resorts including Cala d'Or, Port de Pollença and Port de Sóller. There is also a day trip to Cabrera from Colonia Sant Jordi (Tel. 971 649034). Menorca - A fast catamaran can take you on a day trip to Menorca, leaving Cala Ratjada at 09:00 daily, arriving 1 hour later in the city if Ciutadella. The return journey leaves at 19:30 (Tel. 902 100444). Barcelona - There are daily boat trips by Ferry to the mainland and the City of Barcelona . See Ferries for contact details. Schools With many younger families coming to live in Spain the choice of schooling is an important one. There are basically two options apart from the obvious boarding school in your home country: 1. The Spanish state school system 2. An International school The choice between an "international" education and the Spanish state system is a matter of personal taste. One factor to consider is that children attending a local state school will be taught totally in Castilian Spanish, or Catalan, therefore younger children find it much easier to adapt than those approaching or within the secondary school age. It is quite likely, particularly in Mallorca, that there will be other foreigners in the school to help translate, and to assist with the initial language transition. Another thing to remember is that it is also easier to fully integrate within the local Spanish society if going to a local school. Click here for a list of International Schools. Shopping Centres Mallorca offers some great shopping, whatever your taste and budget. Large department stores, supermarkets and shops in tourist resorts generally open all day Monday-Saturday, from 10:00 to 22:00, especially around the main summer months. Other shops, in general will run from around 10:00-13:30, 16:00-20:00. The main shopping areas in the center of Palma are in the following areas: Jaime III - numerous fashion/accessory shops + to include El Corte Inglés. Avenidas - Numerous shops including the biggest El Corte Inglés department store. Ca'n Brondo/Sant Nicolau - (behind McDonalds on the Borne) for some of Palma's most chic boutiques. Jaime II, from Plaza Cort up to Plaza Mayor - some of Palma's oldest shops. San Miguel/Vía Sindicato - for the heart of Palma's pedestrianised areas. Vía Roma - for fresh flowers. Shopping Centres: Festival Park Marratxi (Palma-Inca Road) Monday-Saturday 10:00-22:00 Famous brands at factory prices to include Quicksilver, Camper, Blanc, Levi's, Miss Sixty, Farrutx, Nike, Reebok and Jaime Mascaro, in addition to a haridressers, optician, newsagent, and various craft shops. There are also numerous restaurants, a multi-screen cinema (check the Mallorca Daily Bulletin for English screenings), a reptilarium, ice skating rink and other leisure outlets. Inca, The City of Leather - there are numerous leather outlets to be found along the main road from Inca-Pollensa, to include Munper and Heitorn, and numerous shoe factory shops to include Lottusse, Barratts and Camper. Puerto Portals - Designer shopping at designer prices, intermingled with a wide range of restaurants and bars. If you get bored, just wander around the Marina and take a look at "Millionaire's Yachting Row" if that doesn't inspire you, nothing will! Porto Pi Shopping Centre - Ingeniero Gabriel Roca, 54 (Going west along the Paseo Maritimo). A good selection of shops to include Mango, Zara, Massimo Dutti, Pepe Jeans, Body Shop and Carrefour and many more. In addition above ground you will find a bowling ally, multi-screen cinema, Burger King, MacDonalds, Pizza Hut, Fitness First, etc. Telephones To phone Mallorca from outside Spain dial 00 34 To phone the UK from Mallorca dial 00 44 To phone Germany from Mallorca dial 00 49 Dual band mobile phones will work from Europe, however you must request International Roaming permissions from your service provider. Outside Europe it is worth purchasing a tri-band phone to ensure coverage. Time Like the rest of Spain, Mallorca is one hour ahead of Greenwich Mean Time (GMT+1), but from late March until late September a daylight saving adjustment takes place, becoming GMT+2. Tipping Restaurants and taxis will generally expect 10%, otherwise left over small change is acceptable. Water Although generally safe to drink tap water is heavily chlorinated. Mineral water is cheap to buy and is sold as "sin gas" (still) or "con gas" (sparkling). Remember to drink plenty during summer. Wines Mallorca has won world acclaim for its wines, and quite rightly. There are some fabulous Mallorcan wines - look out for the following vineyards or Bodegas: Castell Miguel - Finca Es Castellet, c/ Alaró-Lloseta, km 8,7. Tel. 971 510 669 Here are some names to look out for: |
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